Privacy Policy

Privacy Policy

Effective Date: September 25, 2026 • Last Updated: September 2026

At Raza Realtors ("we," "our," or "us"), we value your trust and are committed to safeguarding the privacy and security of your personal information. This Privacy Policy details how we collect, use, process, and protect your information when you access our website, browse properties, request site visits, or submit enquiries.

1Information We Collect

When you interact with our real estate portal, we collect the following types of information:

  • Personal Contact Details: Full name, phone number, and email address provided voluntarily via lead enquiry modals, site visit booking forms, property listing submissions, or WhatsApp chat links.
  • Real Estate Preferences & Requirements: Buying, renting, or selling intent, preferred localities (e.g., Bandra, Worli, Pune, Thane), budget brackets, BHK configurations, and custom requirements.
  • Property Seller/Owner Submissions: Property specifications, pricing expectations, carpet area, floor number, photographs, and ownership verification status.
  • Technical & Usage Logs: IP address, browser type, device information, and interaction timestamps strictly for bot protection, rate limiting, and performance diagnostics.

2How We Use Your Information

We process your personal information for lawful and transparent business purposes:

  • Facilitating direct contact from our dedicated relationship managers regarding your property enquiry or scheduled site visit.
  • Connecting prospective buyers/tenants with verified property owners and Grade-A developer sales desks.
  • Sending transaction updates, brochures, floor plans, and pricing sheets requested by you.
  • Preventing malicious bot submissions, spam, and abuse through automated rate-limiting checks.

3Third-Party Sharing & Disclosures

We do not sell, rent, or trade your personal information to third-party data brokers.

Your contact details are shared strictly with verified real estate stakeholders (such as project developers, verified property owners, or legal due-diligence advisors) solely for fulfilling the specific property enquiry you submitted.

4Data Retention & Security Measures

We implement industry-standard encryption, SSL/TLS protocols, strict input sanitization, and administrative access controls. Enquiries are retained only as long as necessary to facilitate your real estate transactions or comply with applicable legal obligations.

5Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your contact records from our advisory registry. For any questions regarding your data privacy, you can reach our data compliance team anytime.